Product features

  • Agreed or Market Value
  • Annual or monthly instalment option
  • Lifetime Repair Guarantee
  • New car replacement if new within 12 months
  • We use only OEM (manufacturer) parts for the first 12 months on new cars.
  • Up to 14 day hire car following a theft 
  • Property damage & legal liability to $20 million
  • Emergency transport accommodation up to $750
  • Drivers of all ages welcome

Features unique to Insurance Box

  • Personal Dashboard with DriveScore
  • Proactive post accident claims services
  • Satellite location theft recovery when Insurance Box fitted

See the PDS for more features and benefits.
See also the QBE Privacy Policy.


We stand by you when incidents happen and you need help.

If you have a claim, it’s important to call as soon as possible after the incident. We can even be of assistance when you’re at the scene of the incident.

Call the claims team on 1800 133 723 to get your claim started.

In certain circumstances we proactively contact you to check on your safety if your Insurance Box is fitted and we detect your car’s been involved in an accident.

We have a network of preferred repairers to ensure your car is repaired professionally in a timely manner to get you back on the road quickly.

QBE is a signatory to the national voluntary Motor Vehicle Insurance & Repair Industry Code of Conduct.

If your car is stolen, firstly report the theft to police and then to our claims team asap on 1800 133 723. Please let us know if the Insurance Box is still in your car. We will then try and locate your car and act to retrieve it with the police.

Call 1800 133 723 for our 24 hour claims service

Fleet telematics

We also have telematics services for fleets to improve efficiency, logistics and risk management.

Click here.